Frequently Asked Questions

Check our most frequently asked questions here, if you still need help then please contact us at

  • Online: clicking here to order online through our product page 
  • E-mail/Fax: E-mail the purchase order to, or fax the purchase order to our office (479) 595-0570.
  • Phone: Call us at (479) 595-0662 to place an order.   
  • MasterCard, Visa, Discover, American Express 
  • Wire Transfer 
  • Purchase Order (PO)  
  • Paypal (On our website)  
  • Check (USD)

Items in stock ship in 1-2 business days with the exception of metal nanocrystals, which ship in 3-5 business days. Items not in stock ship in 1-2 weeks.
Standard shipping is FedEx 2-day.

 Yes! Please email us at or give us a call at (479) 595-0662.

Custom orders typically have an average lead time of four to six weeks. If you need your custom product within a certain time frame, reach out to us directly and we will do our best to accommodate your timeline.  

Most custom orders are priced on a case by case basis. If you have a budget, please let us know ahead of time so we can try to work within it. We are happy to provide a quote. Please email us at to request a quote or obtain more information.  

 2-5mg/mL is our standard concentration for organic soluble materials. 1 mg/mL is our standard concentration for water soluble materials. However, different concentrations can be made upon request.  

Iron oxide is the only catalog product that we offer in powder form. For other product lines, please contact us to see if we can provide them in powder form.  

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