Frequently Asked Questions
Check our most frequently asked questions here, if you still need help then please contact us at contact@nn-labs.com
- Online: click here to order online through our product page
- Email/Fax: Email a purchase order (PO) to contact@nn-labs.com, or fax the PO to our office at (479) 595-0570
- Phone: Call us at (479) 595-0662 to place an order
- Purchase Order (PO)
- Wire Transfer
- ACH Transfer
- Check (USD)
- MasterCard, Visa, Discover, American Express (PLEASE NOTE: We do not accept credit card payments for orders greater than $1000 USD)
- Paypal (via our online store)
Items in stock ship in 1-2 business days with the exception of metal nanocrystals, which ship in approximately 3-5 business days. Items not in stock ship in approximately 2-3 weeks.
Standard shipping is FedEx 2Day for domestic orders or FedEx International Priority for international orders.
Yes! Please email us at contact@nn-labs.com or call us at (479) 595-0662.
Custom orders have an average lead time of three to six weeks. If you need your custom product within a certain time frame, please reach out to us directly and we will do our best to accomodate your timeline.
Custom orders are priced on a case by case basis. If you have a budget, please let us know ahead of time so we can try to work within it. We are happy to provide a quote. Please email us at contact@nn-labs.com to request a quote or obtain more information.
Our standard concentration for organic soluble materials is 2 to 5 mg/mL. Our standard concentration for water soluble materials is 1 mg/mL. Different concentrations can be provided upon request.